Hi, I'm
Nate Ng
Product Manager | Growth Marketer | Explorer
Growth Marketing Highlights
Improved SEM ROAS by 100%
Improved SEM ROAS by 100% year-on-year by introducing an algorithmic focus on keywords.
Increased Relevant Traffic by 80%
Grew relevant, mid-funnel traffic by 80% year-on-year by driving new efforts in affiliate and SEO channels.
Pursuit of Personalization
Implemented dynamic content and time-based messaging to users resulting in a 2x to 6x increase on effectiveness.
Experience
Sr. Growth Markter
Allergan - theSpotlyte.com
May 2018 - Present
Set the annual user acquisition goals and determined the marketing strategy to hit user and revenue targets for Spotlyte. Oversaw the creation and operation of 5 marketing channels, and coordinated with x-functional teams (editorial, product, engineering) to achieve full-team success. Most importantly, led the focus to understand the user journey and engagement touchpoints.
Director of Growth
AHAlife
Feb 2016 – April 2018
Led the strategy and direction of marketing at AHAlife and Kaufmann Mercantile, including marketing mix decisions, team structure and size, and promotional efforts.
Experienced in SEM, SEO, Email Marketing, Affiliate Marketing, and Paid / Display advertising.
Pushed the marketing department towards personalization, connecting past browse and purchase behavior to personalized and meaningful on-site and advertising content.
Partnered with CEO and creative team to develop engaging seasonal campaigns and to refine the branding, and integrate two acquisitions (Kaufmann Mercantile and Bezar)Product Manager
June 2015 - April 2018
Responsible for our consumer facing sites (www.ahalife.com and www.kaufmann-mercantile.com) and our internal data products. Worked across departments to define business requirements, success metrics and launch features and products through an iterative, agile process.
Through user surveys and interviews, led major site improvements on:- Site Search
- Product Filtering Functionality
- Product sorting and merchandising algorithms
- Homepage Redesign
- Checkout flow enhancements
Built a loyalty program in partnership with marketing and finance to ensure a simple, easy to understand program that was also easily audited and tracked.
Streamlined internal reporting, resulting in a new data warehouse built on the ELT model, leveraging Microsoft's Power BI as the visualization layer.Client Solutions Team Lead
OrderGroove
September 2013 - June 2015
Responsible for building out and managing a technical team to support existing clients. We work to build, and implement new product features and platform enhancements for our e-commerce clients in a variety of verticals while also providing enterprise-level customer support.
Marketing Business Analyst
General Mills - Pillsbury, Green Giant
June 2008 - June 2013
Managed two PNLs in the club channel for Pillsbury and Green Giant. Launched 2 new products, and was responsible for demand planning and forecasting, branding, and annual revenue targets.
Part of a special project to help redefine the nature of the Business Analyst role in the organization, leading to an expansion of the program from 3 to 20 employees.
Product Management Highlights
Built a new Loyalty Program
Created a customer loyalty program that is easy to understand and track, in partnership with marketing and finance.
Improved the Customer Experience
Led a number of projects such as a site-search enhancement, creation of new product filters, and redesigns of our homepage and checkout funnel.
Increased Access to Data
Standardized reporting, and built a data warehouse, leveraging Microsoft's Power BI for users to interact with the data.
Want to learn more?
Download my resume or connect with me below.
Skills
Growth / Performance Marketing
SEM, SEO, Affiliate marketing, Email marketing, Display Advertising, Partnership marketing, Social Media marketing, Content marketing
Product Managment
Wireframing, user testing, usage analytics and optimization, customer research gathering, managing the product roadmap, A/B testing, running Agile sprints, gathering business requirements
Data Analytics and
Forecasting, future planning, test analysis, channel performance evaluation, merch-mix analysis
Strategy
Team resourcing, marketing-mix evaluations, marketing funnel strategy, marketplace economics
Education
University of Minnesota - Twin Cities
Carlson School of Management
B.S.B. (2005-2009)
Majors: Marketing, International Business
Minor: Computer Science
East China Normal University - Shanghai
2008
Concentration: Mandarin, International Business
Tools of the trade
Product Management
JIRA, Smartsheet
Photoshop, Balsamiq, Invision
Optimizely, Google Optimize
Growth Marketing
Paid Media: Adwords, Facebook Ad Manager, Criteo
Email: Bronto, Sailthru, Mailchimp
Affiliates: Linkshare, Skimlinks, RewardStyle, Cision
Mobile: App Annie, Tune, Branch, Braze
SEO: Moz, Ahrefs
Other: Photoshop, Microsoft Office
Data
MySQL, Panoply
Tealium
Power BI, Tableau, Google Analytics
We need intellect, and there is no reason why we should not have it together with character; but if we must choose between the two we choose character without a moment's hesitation.
- Theodore Roosevelt